Shipping policy

Shipping Policy

Thank you for shopping with IronCore.

We are committed to processing and delivering your order as smoothly as possible. Please review our shipping policy below.

Order Processing Time
Orders are typically processed within 1 to 3 business days after payment is successfully received. Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, holidays, promotional events, or due to external shipping disruptions, processing times may be slightly extended.

Estimated Delivery Time
Estimated delivery time depends on your location and the shipping route available for your order.

Typical delivery times:

  • United States: 7 to 20 business days

  • Canada: 7 to 20 business days

  • Europe: 7 to 20 business days

  • Australia and New Zealand: 7 to 20 business days

  • Other international destinations: 10 to 25 business days

Please note that these are estimated delivery times only and are not guaranteed.

Shipping Costs
Shipping costs are calculated at checkout unless free shipping is offered as part of a promotion or stated on the website.

Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, if available.

Please allow a few business days for the tracking information to update after dispatch.

Incorrect Address Information
Customers are responsible for entering the correct shipping address at checkout. If an incorrect or incomplete address is provided and the order has not yet been shipped, please contact us immediately at [Support Email].

If the order has already been processed or shipped, we cannot guarantee that address changes can be made.

Delays
We are not responsible for delays caused by customs, shipping carriers, weather conditions, incorrect address details, or other factors outside our control.

Lost, Stolen, or Delayed Packages
If your package appears to be lost or significantly delayed, please contact us at [Support Email]. We will do our best to assist you and work with the shipping provider to review the issue.

Customs, Duties, and Taxes
Depending on your country, import duties, taxes, or customs fees may apply. These charges, if applicable, are the responsibility of the customer.

Contact
If you have any questions about shipping, please contact us at:
support@ironcore.store