FAQ

Frequently Asked Questions

1. Is the Apple Watch included?
No, the Apple Watch device is not included. The product includes only the case, strap, or accessory as described.

2. What sizes are supported?
Our products are available in multiple sizes. Please check the product page to select the correct size for your device.

3. How long does shipping take?
Orders are processed within 1 to 3 business days. Delivery typically takes 7 to 20 business days depending on your location.

4. Do you ship internationally?
Yes, we offer worldwide shipping. Delivery times may vary based on your region.

5. Can I return my order?
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We will review your request and help with a suitable solution.

6. How can I track my order?
Once your order is shipped, you will receive a tracking number by email. You can use it to track your shipment.

7. Is the case easy to install?
Yes, the design allows for easy installation and removal without special tools.

8. Will the case affect functionality?
No, the product is designed to maintain full access to buttons, crown, and essential functions.

9. What materials are used?
Products are made using durable materials such as stainless steel and high-quality components for everyday use.

10. How can I contact support?
You can contact us via email at: support@ironcore.store  
We typically respond within 24 to 48 business hours.